We send out all our orders within 3 business days, usually within 1 or 2. Most orders within the UK take 1 - 2 days to arrive. Europe 3 - 5 days and world wide 7 -12 days. If your order does not arrive in the time frames mentioned above please contact us.
REFUNDS / REPLACEMENTS
Once you pay for an order you are not entitled to a refund because you later 'change your mind'. In the unlikely event that the site has not been updated and we are out of stock we will offer a refund of that item or a replacement.
If you do not request special (signed for) delivery and your order goes missing, we are not responsible for this.
DUTIES AND TAXES
We are a UK based store and any orders from overseas are the customers responsibility for import duties and taxes.
CREDIT CARD SECURITY
We use the Paypal system for all sales which is a very secure system in line with the Payment Card Industry Data Security Standard. When using Paypal we are informed of a confirmed address to post to which we will send to. If you need an order sent to a different address we will ask for written confirmation of this prior to dispatch.
When you place an order on the site you are agreeing to these terms and conditions.